Privacy Policy
How ProSafe HSE Consultancy handles your personal data, in line with Malaysia's Personal Data Protection Act 2010 (PDPA).
ProSafe HSE Consultancy (Registration No. 202503290706 (003788164-X)) of 35-02, Jalan Austin Heights 8/1, Taman Mount Austin, 81100 Johor Bahru, Johor, Malaysia ("we", "us") is committed to protecting your personal data.
1. Data we collect
When you contact us through this website, by phone, WhatsApp or email, we may collect:
- Your name, company name and job title
- Contact details: email address and phone number
- Information about your workplace and service requirements that you choose to share
2. How we use your data
- To respond to your enquiries and provide quotations
- To deliver consultancy, training and audit services you engage us for
- To maintain records required for our professional and legal obligations
- With your consent, to share relevant HSE updates or service information
3. Disclosure
We do not sell your personal data. We may share data with trusted service providers (for example, training venues or certification bodies) only where necessary to deliver services you have requested, or where required by law or a regulator.
4. Data security and retention
We take reasonable technical and organisational measures to protect personal data against loss, misuse and unauthorised access, and retain it only as long as needed for the purposes above or as required by law.
5. Your rights
Under the PDPA you may request access to or correction of your personal data, or withdraw consent to its processing. To exercise these rights, contact us at esther@prosafehse.com or 013-928 1013.
6. Cookies and website analytics
This website uses Google Analytics to understand how visitors find and use our pages, so that we can improve them. Google Analytics places small files called cookies on your device and collects information such as the pages you visit, how long you spend on them, your approximate location (derived from your IP address), and the type of device and browser you use.
We use this information only in aggregate, to see which pages are useful and where visitors come from. We do not use it to identify you personally, and we do not use advertising, remarketing or cross-site tracking cookies on this website.
You can prevent this collection at any time by using your browser's settings to block or delete cookies, or by installing the Google Analytics Opt-out Browser Add-on. Blocking these cookies will not affect your ability to use this website or to contact us.
Information collected through Google Analytics is processed by Google in accordance with its own privacy policy, and may be transferred outside Malaysia.
7. Third-party links and embedded content
This website may contain links to third-party sites (such as Facebook and WhatsApp) and embedded content (such as Google Maps). Enquiries submitted through our contact form are processed by Formspree, which forwards them to our email. Those services operate under their own privacy policies, which we encourage you to review.
8. Updates to this policy
We may update this policy from time to time. The latest version will always be published on this page.
9. Language
This notice is available in English and Bahasa Malaysia. In the event of any inconsistency between the two versions, the English version shall prevail. Baca notis ini dalam Bahasa Malaysia.